how can we help?
Frequent questions
We deliver products from our online store across the whole of the UK. Feed and supplements are available for delivery within 20 miles of our Southampton tack shop.
If you are not completely satisfied with your order, you can return it to us within 14 days of receiving it. Find out more about our return policy here.
You can cancel your order within 14 days of placing it. Find out more about cancelling your order here.
Mon – Fri 0830 -17.00
Sat 0900 – 17.00
Sun 0900-16.00
We offer manufacturers warranty. We retail new products, they all come with a manufacturers warranty or satisfaction guarantee. The warranties offered vary between items. The warranties range anywhere from 90 days to 5 years. If you receive a product that does not perform as claimed please contact us immediately, we will assist you in solving your issue.